Refund Processing
Once a cancellation request is approved:
- Refunds are processed within 7-10 business days
- The refund will be credited to the original payment method
- Bank processing times may add 3-5 additional business days
- You will receive a confirmation email once the refund is initiated
Refund Amounts
The refund amount depends on when you cancel relative to the trip departure date:
| Cancellation Timeline | Refund Amount |
| 30+ days before departure | Full refund minus Rs. 500 processing fee |
| 15-30 days before departure | 50% of trip cost |
| 7-14 days before departure | 25% of trip cost |
| Less than 7 days | No refund |
For trips with add-ons (equipment rental, extra activities), the add-on amount follows the same refund structure.
Non-Refundable Items
The following are not eligible for refunds:
- Booking amount of Rs. 2,000 per person
- Travel insurance premiums (if purchased through us)
- Costs incurred for permits already obtained
- Personal expenses during the trip
- No-show on the day of departure
Trip Credits
As an alternative to a cash refund, you can opt for Wildfolk trip credits:
- Trip credits are valued at 110% of the refund amount (10% bonus)
- Credits are valid for 12 months from the date of issue
- Credits can be applied to any Wildfolk trip
- Credits are transferable to another person