Cancellation Policy

A non-refundable booking amount of Rs. 2,000 is required to confirm your spot on any trip. This amount is adjusted against the total trip cost.

1. The booking amount secures your seat and is non-refundable under all circumstances, including cancellation by the participant.
2. The remaining trip cost must be paid as per the payment schedule communicated at the time of booking.

We understand that plans can change. Here is our cancellation refund structure (excluding the non-refundable booking amount of Rs. 2,000):

1. 30+ days before departure: Full refund minus booking amount of Rs. 2,000
2. 15-30 days before departure: 50% refund of the trip cost (excluding booking amount)
3. 7-14 days before departure: 25% refund of the trip cost (excluding booking amount)
4. Less than 7 days before departure: No refund will be provided

All refunds are processed within 7-10 business days to the original payment method.

If you can no longer make it but know someone who can take your spot:

1. Transfers are allowed up to 7 days before the departure date
2. The replacement participant must meet any fitness or age requirements for the trip
3. A transfer fee of Rs. 300 applies to cover administrative costs
4. Please notify us via email or WhatsApp with the replacement participant's details

In rare cases, we may need to cancel or reschedule a trip due to:

1. Severe weather conditions that make the trip unsafe
2. Government restrictions or area closures
3. Insufficient participants (minimum group size not met)
4. Safety concerns identified by our trek leaders

In all such cases, participants will be offered:

1. A full refund of the amount paid
2. Option to reschedule to the next available batch at no extra cost
3. Credit towards any other Wildfolk trip of equal or lesser value

Want to move to a different batch instead of cancelling?

1. 15+ days before departure: Free rescheduling to any available batch
2. 7-14 days before departure: Rescheduling with a fee of Rs. 500
3. Less than 7 days: Rescheduling not available (cancellation policy applies)

Rescheduling is subject to availability in the requested batch.